Most accountants know the name Philip Crosby — the man behind “zero defects” and the famous line: “Quality is free.” It sounds bold, but Crosby was right. Doing things properly the first time is always cheaper than fixing mistakes later. Every practice owner has learned that lesson the hard way. But here’s the part that often gets missed:…
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- Philip Crosby – zero defects & benchmarking
Most accountants know the name Philip Crosby — the man behind “zero defects” and the famous line: “Quality is free.” It sounds bold, but Crosby was right. Read more
"You’d be stupid not to try to cut your tax bill and those that don’t are stupid in business"
- Bono: U2