Roydon Snelgar

Asbestos removal is one of the most regulated, high-risk trades in Australia – and the top 20% operators look nothing like the rest

11 December 2025
asbestos benchmarking

Asbestos removal is one of the most regulated, high-risk trades in Australia — and the top 20% operators look nothing like the rest. Their numbers tell the story: Revenue: $1m–$1.4m COGS: 20–25% Wages: 25–35% Net profit: 15–20% Avg job size: $3k–$8k Conversion rate: 55–70% What sets the best apart? Tight quoting, tight compliance, and ruthless…

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Philip Crosby – zero defects & benchmarking

9 December 2025
Philip Crosby

Most accountants know the name Philip Crosby — the man behind “zero defects” and the famous line: “Quality is free.” It sounds bold, but Crosby was right. Doing things properly the first time is always cheaper than fixing mistakes later. Every practice owner has learned that lesson the hard way. But here’s the part that often gets missed:…

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New update: the occupation deductions database just passed 500+ occupations🚀

9 December 2025
500 occupations

A quick but important update. The occupation deductions advisory system inside TaxFitness has just been expanded again. We now have 501+ occupation deduction fact sheets live in the database, with more being added every week. Every single fact sheet follows the same clear, accountant-friendly structure: What clients in that occupation can legitimately claim What they can’t ATO risk areas to watch…

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Art supplies retailers – why the top 20% leave everyone else behind

4 December 2025
art supplies

Art supplies retailing is one of those industries where owners work hard, the shelves are full, the shop feels busy… and yet the bank account tells a completely different story. But the Top 20%? They play a totally different game — and the numbers prove it. Here’s where the best operators sit: Revenue: $800k–$1m COGS: 45–50% Wages: 15–20%…

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Myth 3: We already do benchmarking, we track KPIs

2 December 2025
kpi benchmarks

I hear this every week from accountants. And here’s the truth: KPIs on their own are just numbers. They only become meaningful when compared to a higher standard. W. Edwards Deming said it best: “No process is ever good enough unless it is compared to a higher standard.” Most firms track KPIs in isolation: Gross…

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Michael Porter wasn’t trying to invent benchmarking but he accidentally made it unavoidable

27 November 2025
Michael Porter

Harvard’s Michael Porter is the godfather of strategy. Competitive advantage. Five forces. The value chain. Every accountant has heard the buzzwords… but here’s the uncomfortable truth: Most firms read Porter, nod wisely — and then keep giving clients average numbers. Porter would absolutely hate that. His whole message was simple: Competitive advantage happens when you break down the…

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New: Occupation Deductions Advisory System Now Live

26 November 2025

Quick update — the new occupation deductions advisory system is now live inside TaxFitness. We’ve loaded 300+ occupation fact sheets, and we’re pushing this to 500+ by Christmas 2025. Every sheet tells you exactly what employees in that industry can claim — and what they can’t — so you can give clients clear, confident answers without digging through the…

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Occupation deductions guide: employee Accountants — what you can and can’t claim

25 November 2025
professional membership

Accountants in public practice, commerce and government often miss legitimate deductions — or accidentally claim items the ATO regularly knocks back. Here’s a simple, practical breakdown you can share with clients or team members. Common Deductible Expenses Professional memberships & registrations CA ANZ, CPA, IPA, AAT, TPB — must relate to current employment. CPD, seminars…

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Art galleries are changing fast — and the numbers prove it.

20 November 2025
art gallery

We’ve just completed the Top 20% benchmark for Art Galleries, and the difference between average operators and the best in the industry is striking. The top performers blend curatorial skill with strong commercial discipline. They run a gallery like a business, not a passion project. Here’s what the best look like: Revenue: $700k–$1M COGS: 40–45% Wages: 10–20% Rent: 5–10% Net…

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"You’d be stupid not to try to cut your tax bill and those that don’t are stupid in business"

- Bono: U2